We are delighted to welcome you to Yas Island Rotana, and we hope that we can contribute to you having a memorable stay with us.
We do hope that you enjoy your stay with us and should you need any assistance please do not hesitate to contact the Guest Service team
Our best wishes for an enjoyable and safe stay with us.
Yas Island Rotana team
Dining
ISLAND CAFÉ
Lobby Lounge Cafe
Opening Hours: 7.00 am - 10.00 pm
CHOICES All-day dining
Opening Hours: 6.00 am - 11.00 pm
BLUE GRILL Steakhouse
Opening Hours: 6.00 pm - 12.00 am (Temporarily closed)
Y BAR
Urban-chic Modern Bar
Opening Hours: 12.00 noon - 2.00 am
RANGOLI
Indian Restaurant
Opening Hours: 6.00 pm - 12.00 am
AQUARIUS Pool bar
Opening Hours: 11.00 am - 9.00 pm
Food and premium beverage: 12.00 pm to 10.00 pm
IN-ROOM DINING
International
Opening Hours: 24 hours daily
Recreation facilities
Discover a world of recreation, relaxation, fitness, and well-being facilities for our guests of all ages to enjoy while staying at Yas Island Rotana
Outdoor temperature-controlled swimming pool
Jacuzzi and steam rooms - available from 7.00 pm to 10.00 pm
Sauna - available from 7.00 pm to 10.00 pm
Kids’ pool - available from 7.00 pm to 9.00 pm
Tennis court - available from 6.00 am to 10.00 pm (Prior booking is required)
Massage treatment rooms - available from 10.00 am to 10.00 pm
Kids’ Club - open from 9.00 am to 6.30 am (The Kids' Club is available to children aged 4 and above)
The gym at our sister hotel, Centro Yas Island - available from 6.00 am to 10.00 pm
Cyan Beach - private beach with full-service facilities open from 7.00 am till sunset
Guest Services
Baby-Sitting - prior booking is required subject to availability and surcharge.
Banquet/ Meeting Facilities
Extensive banquets and meeting facilities with personalized service.
Business Center- Temporarily closed - available at sister property - Centro Yas Island
Check-out
Check-out time is 12.00 noon. Late check-out can be provided subject to availability and surcharge.
Club Rotana
Club Rotana executive lounge is located on the 10th floor.
Dry Cleaning/ Laundry
You will find your laundry bags in your room with Dry Cleaning and Laundry List. Opening hours are from 7.00 am until 10.00 pm. If garments are collected before 10.00 am, they are returned on the same day by 6.00 pm. If they are collected after 10.00 am, delivery is on the following day.
Duty Manager
On duty 24 hours
Extra beds
Available upon request and subject to availability and extra charges.
Flowers
Flowers for every occasion are available and a 24-hour notice is required for ordering and subject to extra charges
Lunch Boxes
We would be delighted to prepare to take away lunch boxes to your requirements. 24-hour advance notice is required.
Rooms for Guests with Special Needs
Available upon request and subject to availability.
Lost & Found - Department is available
Pillows
Non-allergic and special pillows are available upon request.
Prayer Mat/ Holy Quran
Prayer mats are available upon request.
Qibla Direction
Please check the directional sign fixed on the room ceiling.
Safety deposit box/ Valuables - Available in your room
Telephone Directory
Calling Room to Room
Dial 3 followed by the room number
Local Calls
Dial 9
Dial the area code
Dial your local number
All local calls are priced at AED 3 per minute
International Calls
Dial 9
Dial 00
Dial the international code number
Dial the city code number
Dial your number
All international calls are priced depending on the country
Voice Message
A light on your telephone will indicate a message is waiting.
Internet Facilities
Wi-Fi access is free of charge in all public areas and all rooms
To connect to the internet, please follow the steps:
Switch on your computer or mobile and activate the "Wi-Fi"
Connect to the Hotel Network "Rotana Hotels"
Launch your Internet browser (i.e. Internet Explorer)
The Hotel Portal page will appear, follow the instructions given on the page
Emergency
The hotel is fully equipped with comprehensive safety equipment. In the event of an emergency, the alarm will be sounded. An emergency evacuation floor plan is located on the backside of your main entrance door to acquaint yourself with emergency exits. The emergency extension is 555.
Emergency Equipment
Fire hoses and portable fire extinguishers are strategically placed in all corridors.
First Aid
For immediate assistance, please press Guest Services or dial Emergency at extension 8888.
Fire Alarm
When the fire alarm is activated, a continuous bell will be heard. Please do not panic and proceed to the next exit.
If you suspect or detect a fire
Do not panic
Activate the nearest fire alarm
Call Guest Services or Emergency at extension 555
In the event of an evacuation
Do not panic
Do not cover lamps with clothes or paper
Do not use candles or naked flames
Do not leave the flat irons unattended
Do not smoke on the bed
Do not use e-cigarettes in the room
Do not use Bakhour or charcoal inside the room or bathroom
Do not smoke Hubbly bubbly inside the room
For your child's safety, keep the windows locked
Do not leave the kids unattended inside the room
Always use the bath slipper while you are in the bathroom or around any wet area
Please dial 0 for further assistance.
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