We are delighted to welcome you to Centro Yas Island, and we hope that we can contribute to you having a memorable stay with us.

We do hope that you enjoy your stay with us and should you need any assistance please do not hesitate to contact the Guest Service team  CONTACT US

Our best wishes for an enjoyable and safe stay with us.

Centro Yas Island team

The following facilities are temporarily closed in adherence to the policies set by the local authorities:

Dining

• c.taste
• c.mondo
• c.deli

Recreation facilities

Discover a world of recreation, relaxation, fitness, and well-being facilities for our guests of all ages to enjoy while staying at Centro Yas Island

• Outdoor temperature-controlled swimming pool open from 6.00 am to 10.00 pm
• Tennis court - open from 6.00 am to 10.00 pm (prior booking is required)
• Gym - open from 6.00 am to 10.00 pm
• Cyan Beach - private beach with full-service facilities open from 7.00 am till sunset

Guest Services

Check-out

Check-out time is 12.00 noon. Late check-out can be provided subject to availability and surcharge.

Dry Cleaning/ Laundry

Opening hours: 7.00 am - 10.00 pm

Safety deposit box/ Valuables - Available in your room

Lost & Found - Department is available

Telephone Directory

Calling Room to Room

Dial 4 followed by the room number

Local Calls

• Dial 9
• Dial the area code
• Dial your local number
• All local calls are priced at AED 3 per minute 

International Calls

• Dial 9
• Dial 00
• Dial the international code number
• Dial the city code number
• Dial your number
• All international calls are priced depending on the country

Voice Message

Internet Facilities

Wi-Fi access is free of charge in all public areas and all rooms

To connect to the internet, please follow the steps:

• Switch on your computer or mobile and activate the "Wi-Fi"
• Connect to the Hotel Network "Rotana Hotels"
• Launch your internet browser (i.e. Internet Explorer)
• The Hotel Portal page will appear, follow the instructions given on the page

Emergency

The hotel is fully equipped with comprehensive safety equipment. In the event of an emergency, the alarm will be sounded. An emergency evacuation floor plan is located on the backside of your main entrance door to acquaint yourself with emergency exits. The emergency extension is 8888.

Emergency Equipment

Fire hoses and portable fire extinguishers are strategically placed in all corridors.

First Aid

For immediate assistance, please press Guest Services or dial Emergency at extension 8888.

Fire Alarm

When the fire alarm is activated, a continuous bell will be heard. Please do not panic and proceed to the next exit.

If you suspect or detect a fire

• Do not panic
• Activate the nearest fire alarm
• Call Guest Services or Emergency at extension 8888

In the event of an evacuation

• Do not panic
• Do not cover lamps with clothes or paper
• Do not use candles or naked flames
• Do not leave the flat irons unattended
• Do not smoke on the bed
• Do not use e-cigarettes in the room
• Do not use Bakhour or charcoal inside the room or bathroom
• Do not smoke Hubbly bubbly inside the room
• For your child's safety, keep the windows locked
• Do not leave the kids unattended inside the room
• Always use the bath slipper while you are in the bathroom or around any wet area

Please dial 0 for further assistance.