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BurJuman Arjaan - Dubai
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Reviewed by Vikas_bansal
a TripAdvisor traveler.
17th October 2019
“Awesome location and spacious rooms”

Awesome location and very spacious room. Breakfast was good. In all, comfortable experience. The apartments are connected to Burjuman Mall so you can shop and dine at mall. Also, metro and bus station is at walking distance that helps in commutation.

Reviewed by Povall
a TripAdvisor traveler.
16th October 2019
“Best value in Dubai”

Another great stay at Burjuman. Location, service, quality and cleanliness are unbeatable. Fe, Anam and Julie on the front desk will make you feel welcome from the moment you walk in. Everything after quick and efficient check in is consistently excellent. Always my first choice in Dubai

Reviewed by Iamsaddam
a TripAdvisor traveler.
9th October 2019
India
“Very nice hospitality great location exceptional care and ambience a must visit hotel made my day”

The connection with mall and food centre’s are very good and easy Gym is superb with almost everything Swimming pool is good and staff behaviour is very nice Quality of food is good I also got a prayer room

Reviewed by Sandy G
a TripAdvisor traveler.
6th October 2019
“Excellent stay at an excellent price”

It was overwhelming stay..right in burjuman mall..close to all your needs....food....travel....entertainment.. rooms were neat and tidy...cleaned daily...we stayed for 9 nights..and the stay was pretty relaxed...thanks to all the employees who managed so .

Reviewed by KishoreK
a TripAdvisor traveler.
6th October 2019
India
“Great experience”

Beautiful room, beautful view , centrally located near the mall, metro station & eating joints loved every bit of our stay Thank so much for the experience. Yinka service proud high level of customer service Vernom & Anaam staff sweet & good job knowledge

Reviewed by Mannihsbc
a TripAdvisor traveler.
5th October 2019
India
“The best stay I ever had abroad”

A stay full of comfort and value for money. Staff is quite friendly and professional. Housekeeping staff is very cooperative and available at every moment to help you out . Would recommend this hotel for perfect stay in Dubai.

Reviewed by AshiK
a TripAdvisor traveler.
5th October 2019
“Excellent Stay Staff”

Want to start with staff.. I had and infant with me & that they are not much spoken to by hotel staff as compared to older people but hotel conceirge Yinka was amazing staff he made our infant comfrtble & was so warm friendly to her as it was her first trip abroad & after a long flight it made her feel good which inturn made us very very happy. Everytime he met us he delivered great customer service skill. Yinka you are doing a great job. Vernom the receptionist were good at their work & served us well & helped us giving healthy information to places to be in dubai. Anaam was a sweet staff. The hotel room was beautiful & spacious. We were very comftrble would surely visit this place again

Reviewed by Hammettm
a TripAdvisor traveler.
5th October 2019
United Kingdom
“Again”

Yet another fab stay at this hotel. Can’t recommend it enough. Only have it five stars because I can’t give it 6. Brilliant location, professional staff , clean and safe. This is my Go to hotel when staying in Dubai.

Reviewed by Mace
a TripAdvisor traveler.
4th October 2019
“Business stay”

The staff were all helpful, particularly the young waitress at breakfast, who always got my coffee for me. The rooms are always clean and well maintained. I was working in the business centre, so it is easy to get up, have breakfast and walk straight through to the business centre.

Reviewed by Kwaku N
a TripAdvisor traveler.
1st October 2019
“Honeymoon Stay”

Enjoyed staying at the hotel. Got a room upgrade just cause it was the first time we were staying there. The mall had everything we needed and the metro stops right in front of mall which is in the hotel building. I which the hotel's main swimming pool was deeper though. I could see the fitness club's pool but wasn't a member so couldn't have access to it. Aside that, I enjoyed my stay at the hotel. The service was excellent.

"Traveler"
Business
17th October 2019
Source: Expedia

Great value hotel . Great rooms with full facilities

5
"Salah"
Saudi Arabia
17th October 2019
Source: Booking.com

It was enjoyable
Good: The room is spacious and very comfortable. The people are always smiling and friendly and welcoming . The facility is just hospitable .
Bad: The selection of breakfast dishes needs improvement

5
"Yash"
India
17th October 2019
Source: Booking.com

Exceptional

Bad: Vegetarian recipes for breakfast

5
"Ajesh"
16th October 2019
Source: Google

Securities are very rude.

5
"متعب"
Saudi Arabia
15th October 2019
Source: Booking.com

Excellent
Good: نظافة و خدمة و تعامل ممتاز جدا 👍👍👍👍👍👍
Bad: السعر

4.4
"Syed"
Saudi Arabia
15th October 2019
Source: Booking.com

Staff should understand the guest request and requirements
Good: Location
Bad: While I did Booking on Booking.com I have requested the the invoice on checkout, but Hotel Receptionist didn't provide and the behavior was not acceptable. for the same Arjan Rotana Media City Dubai I stayed and there staff was very much cooperative.

3.1
"Khaled"
Saudi Arabia
14th October 2019
Source: Booking.com

Exceptional
Good: Comfortable and Location
Bad: Nothing

5
"Hasan"
United Arab Emirates
12th October 2019
Source: Booking.com

Need revamping like burjuman mall
Good: Clearly Booked for 2 Adults n 2 kids via booking.com but on arrival the checking staff said your booking is for 1 adult n 1 kid but we will allow you as cost is same also some other personal requests I made n agreed to pay extra on email the property confirmed they will provide complementary but they fail to acknowledge any such communication happens Definitely not More then 3 stars attitude n not more than 4 star facilities
Bad: Attitude of staff 3 star hotel in 4 star cost Way to Swimming pool n not clean Huge but smelly old rooms

3.1
"Nichu Nichu"
11th October 2019
Source: Google

Super, I love that place

5
"Claudia Pacheco"
11th October 2019
Source: Google

Amazing place. Nice food.

5
"Kemi"
Nigeria
10th October 2019
Source: Booking.com

Michelle took extra care of our teenagers and ensured they had a good stay in their room.
Good: The breakfast was nice. We got 50% off but the price was still steep. The staff was excellent. They were very warm and welcoming. Michelle the housekeeper took extra care of our kids and ensured they had a good stay in their room and our rooms were always sparkling clean. Boopathi the concierge was very kind and amazing. We had a beautiful time.
Bad: Nothing

5
"Sherif Owolabi"
9th October 2019
Source: Google

Stayed in this hotel in my two weeks stay in Dubai. It's a five star hotel with Burjuman Shopping Mall all in one place and the rail station

5
"ANS M GEORGE"
8th October 2019
Source: Google

Special Experience

4
"Aasem"
Kuwait
7th October 2019
Source: Booking.com

Very Good
Good: الهدووء 😌

4.15
"patricia"
Leisure_romantic_getaway
7th October 2019
Source: Hotels.com

Mini Honeymoon made wonderful by hotel.
A wonderful and memorable trip for my son and his wife, who has never left the Philippines. They absolutely loved everything about this hotel from excellent service to a dreamy bed.

5
RRRRR
Mohammad Saddam
Family
India
9th October 2019

Very nice hospitality great location exceptional care and ambience a must visit hotel made my day
The connection with mall and food centre’s are very good and easy Gym is superb with almost everything Swimming pool is good and staff behaviour is very nice Quality of food is good I also got a prayer room

RRRRR
Sandeep Godambe
Family
India
6th October 2019

Excellent stay at an excellent price...!!
It was overwhelming stay..right in burjuman mall..close to all your needs....food....travel....entertainment.. rooms were neat and tidy...cleaned daily...we stayed for 9 nights..and the stay was pretty relaxed...thanks to all the employees who managed so .

RRRRR
Kishore Khanna
Family
India
6th October 2019

Great experience
Beautiful room, beautful view , centrally located near the mall, metro station & eating joints loved every bit of our stay Thank so much for the experience. Yinka service proud high level of customer service Vernom & Anaam staff sweet & good job knowledge

RRRRR
Manish Pandey
Business
India
5th October 2019

The best stay I ever had abroad
A stay full of comfort and value for money. Staff is quite friendly and professional. Housekeeping staff is very cooperative and available at every moment to help you out . Would recommend this hotel for perfect stay in Dubai.

RRRRR
Mandy Hammett
Friends
United Kingdom
5th October 2019

Again
Yet another fab stay at this hotel. Can’t recommend it enough. Only have it five stars because I can’t give it 6. Brilliant location, professional staff , clean and safe. This is my Go to hotel when staying in Dubai.

RRRRR
Steven Czuba
Business
United Kingdom
4th October 2019

Business stay
The staff were all helpful, particularly the young waitress at breakfast, who always got my coffee for me. The rooms are always clean and well maintained. I was working in the business centre, so it is easy to get up, have breakfast and walk straight through to the business centre.

RRRRR
Kwaku Nketiah
Couple
Ghana
1st October 2019

Honeymoon Stay
Enjoyed staying at the hotel. Got a room upgrade just cause it was the first time we were staying there. The mall had everything we needed and the metro stops right in front of mall which is in the hotel building. I which the hotel's main swimming pool was deeper though. I could see the fitness club's pool but wasn't a member so couldn't have access to it. Aside that, I enjoyed my stay at the hotel. The service was excellent.

RRRRR
Idris Musa
Business
Nigeria
1st October 2019

Burjuman Arjaan by Rotanna stay
Great experience. Clean rooms. Secure. Proximity to a very decent shopping mall. The business center adjacent was where I had my meetings. No commuting challenges. I enjoyed the room size, customer care and professionalism of all the front desk and support staff.

RRRRR
Puneet Saini
Business
India
29th September 2019

Perfect family hotel
Perfect place for family, nice spacious apartment with equally good services, plenty of nice Indian restaurant around this place; metro station at a walking distance and connectivity to the mall makes it a perfect place

RRRRR
Nazaruddin Akmil
Business
Indonesia
29th September 2019

Personal experiences
Hotel Location is very good, Unfortunetly the breakfast menu is not much haviing variety. The room is clean however the balcony look never been clean for year, it was very dusty. i suggest the balcony to be clean so we can enjoy the Dubai landscape at night which is very nice. The TV channel dominant by Arab news,i suggest to have more external channel i.e sports/movie channel.

RRRRR
Zuhier Hamid
Business
United Kingdom
28th September 2019

Restaurant service needs attention
I ordered From the restaurant a soup and and a basket of bread . It took them 45 minutes to get me my order and the bread was mixed some was fresh and some was hard leftover bread from the day before . The following day I requested a soup , a Greek Salad and a basket of bread and I did mentioned that yesterday The bread was not all fresh and that if they could bring me fresh bread .The waiter who took the call apologised and he told me he will make sure I will get fresh bread . Again a very simple order came after more than 45 minutes and the same bread quality that I had the day before .Old and hard bread buns mixed with freshly baked one . As if this is the smart way of getting ride of the kitchen’s bread leftover from the day before The Greek salad had no tomatoes in it . That 2 incidence put me away from ordering food again and specially a main dish at Rotana Arjan because if a restaurant can take that long to serve a soup and salad with bad quality bread and salad what will be the time and quality of the main dish .

RRRRR
Sajid Riaz
Business
India
27th September 2019

Excellent hotel
Nice property with excellent staff, reception staff is very cooperative and ensures customer is first. At Breakfast staff ensures you are attend well and they go out of the way to bring you your type of food

RRRRR
Michael Cartwright
Business
United Kingdom
27th September 2019

A hidden gem in Bur Dubai
This is an excellent option for short and longer term stays. Extremely good value for money with probably the most hospitable staff I have ever experienced. Well positioned next to the metro and also shopping mall.

RRRRR
Kashif Ansari
Business
United States
26th September 2019

Best location
Best location and luxurious and spacious rooms. Connected to shopping mall, restaurants, cinema, kids play area and neighborhood shops. Excellent and friendly staff. Good connectivity with Dubai Metro

RRRRR
Vladimir Tomskiy
Solo
Russia
24th September 2019

Nice as usual
Like this hotel so much. IMO best place to stay in Dubai. It's not a first stop for me at this hotel. Metro and shopping mall connected to the hotel, private parking, all to go places just in 20 minutes of ride...

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